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Patient Right Bill Observance Rate in Training Hospitals Affiliated to Ahvaz Jundishapur University of Medical Sciences from Nurses√?¬Ę√?‚?¨√?‚?Ę Point of View | Abstract
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Abstract

Patient Right Bill Observance Rate in Training Hospitals Affiliated to Ahvaz Jundishapur University of Medical Sciences from Nurses√?¬Ę√?‚?¨√?‚?Ę Point of View

Author(s): Farzad FarajiKhiavi, Rezvan Dashti, Zahra Kishizadeh

Background and Aim: Patient right compliance plays a crucial role to improve and set the relationship between providers and clients in health system. Thus, it is very essential in health system management. This study aimed to determine Patient right bill observance rate in training hospitals affiliated to Ahvaz Jundishapur University of Medical Sciences from nurses’ point of view. Method: This was a descriptive-analytical and cross-sectional study. The research population included all nurses who worked at training hospitals of Ahvaz Jundishapur University of Medical Sciences. Sample size calculated 90. Sampling conducted randomly with proper distribution. The study tool was a questionnaire with two parts: demographic and patient right observance related questions. Results: Patient right observance score was 3.02±0.57 and estimated relatively appropriate. The proper and safe health care, awareness and choosing the proper services rights components with scores less than 3 were estimated relatively weak. Secrecy and privacy and the right of objection components’ scores calculated between 3 and 4 so estimated relatively appropriate. Age, job, marital status and experience groups showed no significant difference in scores of patients right observance. Conclusion: The patient rights were not completely deliberated in hospitals from view point of nurses. In order to developing this condition, more commitment in setting the rights of proper and safe health care, awareness and choosing the proper services seems necessary.